To help you make an informed choice in buying artwork from me, I have compiled a series of frequently asked questions.
A quick trip around my site and you should find all the information you need, including art commissions and where to view my works in a gallery. Please don’t hesitate to get in touch directly.
Do I have all the information I need to buy?
Yes, I give you all the information you need to make your purchasing decision from the exact size of each work and mounting details to artworks backgrounds.
I also feature photos so detailed you can see brushstrokes and canvas grain.
How do I find more information for each artwork?
Each listing gives you a brief outline of the artwork, and the materials used.
What about framing and mounting?
Most of my original artworks look fantastic without a frame and therefore sold unframed unless otherwise stated. The majority of customers prefer to hang the artworks without a frame. Some customers prefer to frame the artworks themselves.
How is my artwork packed and safely delivered?
Your painting is packaged and delivered from my artist studio. I know how to best package each artwork and will take the utmost care to ensure your artwork arrives safely.
How will you ship my purchase?
I use Royal Mail special delivery so that your artwork has end to end tracking and is signed for to ensure safe, convenient transportation.
How long does shipping take?
Normally 24-48 hours from dispatch.
What about buyer protection?
elainemccrackeart.uk has an excellent reputation for professionalism and reliability.
Credit cards issuers offer protection schemes, and because we use Stripe, Secure Payments as our primary payment processor, we do not hold any payment details, protecting you from online fraud.
Do you take a cheque?
My shop uses fully encrypted, third party payment platforms. However, if you prefer the old way you can send me a cheque too.
Any more FQA‘s?